Shipping policy

ORDER PROCESSING:

Please allow 7-10  business days to process your order. Expect an email within 7-10  business days  to let you know your order is on the way!

When your order is ready for delivery, you will receive an email with real-time tracking information.

FLAT RATE SHIPPING 

Orders are generally shipped within 3-10 business days using USPS or UPS. 

​​DOMESTIC SHIPPING RATES AND ESTIMATES:  

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

INTERNATIONAL SHIPPING:

We offer international shipping

 Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Polkabean Inc  is not responsible for these charges if they are applied and are your responsibility as the customer.

REFUNDS,, RETURNS AND EXCHANGES

Please see our return policy 

In the event that your order arrives damaged in any way, please email us as soon as possible at orders@polkabeaninc.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at orders@polkabean.com.