If you change your mind about an item, our Return Policy makes it easy.

All eligible items* must be returned with original tags attached in sellable condition. Returns received within 7 days of when you receive your item(s) will be eligible for a refund. After 7 days returns or exchanges are eligible for a store credit up to 30 days. 

*Ineligible items include: FINAL SALE (or items marked down 40% or more), mystery mailers, doorbusters, monogrammed/personalized products, earrings, leggings, bodysuits, hair accessories, swimsuit one pieces and bottoms, socks, and gift cards.

Return Policy:
    • Within 7 days of receipt, with the tags attached by mail: Receive a refund to the original form of payment
    • From 8-30 days after receipt, with the tags attached by mail: Receive a store credit for the purchase price 
    • By Mail: Email to initiate a return. Most single item returns qualify for an $8 return service label. Multiple item returns or heavy/bulky items will require a return service label quote. Alternately, send your item with tracking to: Polkabean Inc 2141 SW 3rd Pl Cape Coral, FL 33991
    • Exchanges: Items with tags attached and in unused condition can be exchanged within 30 days of receipt both by mail. Exchanges are subject to a 1-7 day processing time.
    • Without tags attached, or with visible wear (this includes deodorant marks): Items may not be returned or exchanged
    • All gift card purchases are final. Gift cards and store credits cannot be returned, exchanged or redeemed for cash (unless required by state law), and cannot be replaced if lost or stolen
    • Restocking Fee:

      Customers returning/exchanging greater than 15 products in a 90 day period will be subject to a 20% restocking fee. Pre-order item cancellations/changes and pre-authorization item cancellations/changes prior to shipment will be subject to a 20% restocking fee.

  • Holiday Return Policy: All eligible gift purchases after 12/1 may be exchanged or returned for store credit until 1/18.
  • FINAL SALE items cannot be returned for credit or refund. No exceptions. 

Any questions -  please email